Primary Computer Service

About Us:

Primary Computer Service, Inc. is a leading provider of IT solutions for over 40 years, dedicated to delivering top-notch technical support and innovative services to our clients. We are seeking a skilled and motivated Onsite Computer Technician to join our team and provide exceptional technical support and maintenance services to our clients' onsite locations.

Our Purpose:

To help people with their information technology so that their business will run smoothly.

Job Overview:

As an Onsite Computer Technician, you will be responsible for providing hands-on technical support, troubleshooting, and maintenance for computer systems, hardware, and software at client locations. You will play a critical role in ensuring the smooth operation of IT infrastructure and delivering high-quality customer service.

Key Responsibilities:

-Technical Support: Provide onsite technical support and troubleshooting for desktops, laptops, printers, and other peripherals.

• Maintenance: Perform routine maintenance and upgrades on computer systems and software to ensure optimal performance.

• Installation: Install and configure hardware, software, and network components according to client requirements.

• Diagnostics: Diagnose and resolve hardware and software issues, including operating system errors, application problems, and connectivity issues.

• Customer Service: Deliver excellent customer service by effectively communicating with clients and addressing their technical concerns.

• Documentation: Maintain accurate records of service requests, repairs, and inventory of equipment.

• Network Support: Assist in network setup and troubleshooting, including cabling and connectivity issues.

• Training: Provide basic training to clients on the use of hardware and software as needed.

Qualifications:

• Education: Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience).

• Experience: Proven experience as an onsite computer technician or similar role.

• Technical Skills: Strong knowledge of computer systems, hardware, and software. Proficiency in diagnosing and resolving technical issues.

• Certifications: CompTIA A+, Network+, or other relevant certifications are a plus.

• Communication: Excellent verbal and written communication skills.

• Problem-Solving: Strong analytical and problem-solving abilities.

• Customer Service: Outstanding customer service skills and a client-focused attitude.

• Physical Requirements: Ability to lift and move computer equipment and peripherals.

How to Apply:

Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to [email protected]

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About Us

Primary Computer Service

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Company Information

Primary Computer Service
Houston